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Get advice!

There's no such thing as embarrassing! So if you have questions or uncertainties relating to sexuality, gender identity and sexual orientation, or if you are affected by conversion therapy and you need more information, contact our counselling service. The experienced counselling team can help you with your very personal concerns – in different languages. If you call us, you just have to say at the beginning of the call in which language you want to speak and stay in the line for a moment. The counseling team will add an experienced language mediator to the conversion without any extra costs for you.

The counselling team can also give you addresses of counselling centres in your area that also offer services in different languages. And many of these services are anonymous and free.

Online counselling service

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Telephone advice

on diversity issues and protection from conversion therapy

(0221)
89 92 876*

Opening hours: Monday to Thursday from noon to 4pm

* Price according to the telephone provider's price list for calls to the German landline network.

Frequently asked questions

Webanalyze / Data collection

We would like to continually improve this website. To do this, we ask for your consent to the statistical collection of usage information. Consent can be revoked at any time.

Which service is used?

Matomo

For what purpose is the service used?

Collection of key figures for web analysis in order to improve the offer.

What data is collected?

IP address (will be immediately anonymized),
Device type, device brand, device model,
Operating system version,
Browser/browser engines and browser plugins,
URLs accessed,
the website from which the accessed page was reached (referrer site),
Length of stay,
downloaded PDFs,
entered search terms.

The IP address is not saved completely, the last two octets are omitted/altered at the earliest possible point in time (example: 181.153.xxx.xxx).

No cookies are stored on the device. If consent is not given for data collection, an opt-out cookie will be placed on the end device, which ensures that no data is collected.

How long is the data stored?

The anonymized IP address is stored for 90 days and then deleted.

On what legal basis is the data collected?

The legal basis for collecting the data is the consent of the user in accordance with Article 6 Paragraph 1 Letter a of the General Data Protection Regulation (GDPR). Consent can be revoked at any time on the data protection page. The lawfulness of the data processing carried out until the revocation remains unaffected.

Where is the data processed?

Matomo is operated locally on the servers of the technical service provider in Germany (processor).

More information:

Further information on the processing of personal data can be found in the data protection information.